Current skill set is supporting Cisco Collaboration on-prem products mainly CallManager / Unity(Voi
was previously supporting on-prem (UCCE/PCCE) Contact Centers including recording devices (Calabrio/Verint), call flow in End to End, ICM Scripting, & Troubleshooting other ICM components.
Holds good knowledge in all Servers, Databases,Firewall and some Network Devices.
currently learning cisco devnet track for automation on Telephony side.
work experiences on LinkedIn
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