Customer & Technical Support Expert / QA / Virtual Assistant / Helpdesk

Overview

Looking for full-time work (8 hours/day)

at $2.81/hour ($545.45/month)

BS in Commerce Major in Management

Last Active

January 25th, 2015 (4148 days ago)

Member Since

July 22nd, 2011

Profile Description

I am an expert Customer and Technical Customer Representative with experienced in Sales and Quality Assurance. I've handled different accounts from financial, billing concerns to sales and customer service. I do have experienced making outbound calls to endorse a certain product to prospective clients. My exposure to the BPO industry has greatly honed my skills and over the last 6 years, I have acquired enough knowledge as a customer service associate, mentor, trainer, and team leader intern.
I have been a Virtual Assistant for five years doing the following:
Sourcing and Recruiting People
Making Intensive Researches
E-mail Handling
Call-handling
Customer Support
Upselling
Appointment Setting
Managing Social Media Accounts
Team Lead