A+ Admin & Customer Care Expert

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Overview

Looking for full-time work (8 hours/day)

at $7.28/hour ($1,408.00/month)

College Undergraduate

Last Active

July 1st, 2026 (8 days ago)

Member Since

May 22nd, 2018

Profile Description

*9 years of experience in Administrative, Customer Service, and Community Management roles across multiple industries.
*Highly adept in customer-facing and remote roles, possess strong communication skills, and ensure high client satisfaction while resolving issues efficiently.
*Highly adaptable to the organization's needs, detail-oriented, and willing to learn and grow.

Services and Skills

Admin Support
*Answer and make calls
*Email Management
*File Management
*Calendar Management
*Social Media Management
*Data Entry
*Research
*Maintain meeting minutes
*Transcribe
*Keep confidential information
*Maintain contact list, precise logs, and inventories

Customer Service
*Community Management
*Answer queries through call, chat, e-mail, or text message
*Handle customer complaints
*Provide proactive customer outreach
*Provide relevant information
*Process orders and transactions

Lead Generation
*Data prospecting
*Social Media Marketing
*Appointment Setting
*Cold Calling

Graphic Design
*Social Media Contents
*Presentations
*Posters
*Invitations

Tools

Productivity
*Microsoft Office
*Google Workspace
* ----------
*Asana
*Trello
*Clio Draft
*Notion

CRM
*Zendesk
*Gladly
*Otto CRM
*Clio Manage
*Clio Grow
*Shopify

Communication
*Slack
*Zoom
*Skype
*Dialpad
*WhatsApp
*One Talk
*Aircall

Social Media & Community
*Facebook
*Instagram
*X
*Pinterest
*TikTok
*Mighty Networks
*Humanitix

Design
*Canva

Others
*ChatGPT
*Surfshark
*Norton
*PayLease
*Airtable
*Dropbox
*DocuSign