Overview
Looking for part-time work (4 hours/day)
at $2.81/hour ($272.73/month)
Bachelor degree
Last Active
July 21st, 2011 (5432 days ago)
Member Since
July 20th, 2011
Profile Description
More than five years experience as technical support representative with in-depth experience in troubleshooting DSL and cable internet issue.
Excellent customer service management skills in handling client inquiries and feedbacks and providing technical support.
• Excellent communication and writing skills. Fluent in English
• Excellent knowledge and Hands-on experience of Windows Operating System ( Win Xp,vista and 7)
and Macintosh Operating Systems
(Mac OS 9, 10) and software
• Experience troubleshooting network connectivity issues (LAN ,WAN connectivity and dial-up connectivity)
• Experience configuring basic set up for router connection (dlink,linkys and belkin)
• Basic working knowledge of TCP/IP & Networking fundamentals
• Knowledge in computer networking and internet
• Ability to troubleshoot and resolve technical issues including troubleshooting and maintenance of I.T. equipment (Laptop,Desktop,Smart phones)
• Knowledge in internet email application (Outlook,Windows live Mail,MacMail,Eudora)
• Knowledge in Microsoft Office (MS Word, MS Excel, MS Power Point, MS Outlook)
Top Skills
Other Skills
Basic Information
- Age
- 26
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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