I have worked in the BPO industry for 3 years being a customer service representative, technical support and outbound sales agents for various companies in the US. I can talk effectively to people over the phone since it was the nature of my job. I can also communicate well in english both written and spoken because it is the language that we use via communicating to customers and the company as well.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.