Highly personable Customer Service Professional with over four years of experience in account management, sales processing, and call-center operations within the technology and banking verticals.
Talent for identifying customer needs and presenting appropriate company product and service offerings.
Demonstrated ability to gain customer trust and provide exceptional service.
Expertise in resolving fraudulent escalated customer service issues.
Secured numerous company achievement awards for delivery of exceptional customer service.
Proficient with Microsoft Office System (including Microsoft Word,
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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