I am currently working as a customer service representative,my task is

I am currently working as a customer service representative,my task is to Intera

Overview

Looking for part-time work (4 hours/day)

at $340.91/hour ($30,000.00/month)

collage graduate

Last Active

July 8th, 2011 (4906 days ago)

Member Since

July 8th, 2011

Profile Description

deal directly with customers either by telephone, electronically or face to face
espond promptly to customer inquiries
handle and resolve customer complaints
obtain and evaluate all relevant information to handle inquiries and complaints
perform customer verifications
process orders, forms, applications and requests
direct requests and unresolved issues to the designated resource
manage customers' accounts
keep records of customer interactions and transactions
record details of inquiries, comments and complaints
record details of actions taken
manage administration
communicate and coordinate with internal departments
follow up on customer interactions