have been a part of the call center industry for the past 6 years. I started as a technical support representative providing technical support for customers with networking devices. I moved up the corporate ladder as a tech lead. I was in charge in ensuring that the agents reach their metrics or targets and I also look after them and provide assistance especially when they have supervisor calls. I also became a member of the training department for 3 years as
a soft skills trainer. I have also facilitated trainings on email writing, proper use of grammar, and accent neutralization for people who are aspiring to land a job in a call center.
Aside from my call center credentials, I had a brief experience with article rewriting through a direct employer recommended by a friend and I was also once a part-time ESL teacher where I taught Korean students speak the English Language.
My 6-year experience in a call center has taught me a lot of things. It taught me to persevere, to be hardworking and to strive for excellence.With all these, I believe, that I will be able to deliver my job well and perform more than what is expected of me.
“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.