Technical Support Representative3 Category in an outsourcing (Call Center) industry.
• Receives inbound calls and perform phone troubleshooting.
o Handles computer hardware and software problems.
o Handles internet connection problems (LAN, WLAN, WWAN)
o Handles File and printer sharing on WinXP and winVISTA.
o Handles wireless printer and wireless print servers.
• Perform Remote access for technical troubleshooting.
• Receives online training and technical knowledge enhancements.
• Became a Level 2 Technician for floor support.
• Did administrative work as a Productivity Assurance Coordinator, send interval reports and service level reports.
• Update trackers, database and inbound reports (i.e. call logs, team updates and performance metrics)
• Organized team General Assembly (GA).
A graphics operator
for a Brick, Tiles and Paint Manufacturing Industry with a graphic control center that handles customer request and gives customers an overview of the outcome of their houses and buildings if they use
the particular paint, brick or tiles of their choice.
• Handled photo editing and completely redesign houses for major repair and paints.
• Used Adobe Photoshop for photo editing
• Used Raku-raku software for aligning Tiles and bricks.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.