I want to work for any customer service job.

Verified

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

October 25th, 2024 (51 days ago)

Member Since

June 29th, 2011

Profile Description

I have 20 plus years of Contact Center experience and Operations Management: Progressively responsible work experience in operations, vendor management, training, quality, and process improvement. Master in evaluating results in the database by using relevant programs for documentation, reporting and trend analysis.
Experience in problem and data analysis, process design and documentation, and information gathering.
Knowledge on quality or training needs analysis and content development.
Proven ability to communicate effectively with Contact Center Operations and Management.
Ability to develop strategies for improving the quality of operations by promoting individual and team development.
Ability to proactively identify areas of improvement and report on meaningful metrics as needed.
Advanced level of computer literacy on supported by extensive experience in resolving problems with proven track records in all customer service metrics. Has high tolerance for stress and is able to motivate others.