I have experience as a customer service consultant for Telstra Communications (1 year). I currently work as a part-time virtual asssistant (since November 2016) and as a fulfillment executive (since October 2018). I could write and speak in English fluently. I have experience in social media management,
Experience: 2 - 5 years
- Proficient in troubleshooting and resolving technical issues related to telecommunications services. - Proven ability to navigate complex systems and provide step-by-step guidance for issue resolution. - Ability to navigate complex systems and provide step-by-step guidance for issue resolution.
Experience: Less than 6 months
Maintain and update the client's database of websites, ensuring accuracy and relevance
Experience: 2 - 5 years
-Successfully resolved more than 95% of customer issues within the first interaction. -Improved customer satisfaction levels by 15% through proactive issue resolution and excellent communication skills. -Trained and mentored new customer service representatives on company policies and procedures
Experience: 6 months - 1 year
Craft compelling outreach messages that highlight the value proposition for potential collaborations.
Experience: 2 - 5 years
- Conduct keyword research to identify target phrases and optimize content for search engines. - Optimize website content and metadata for maximum search visibility. - Maintain and update the client's database of websites, ensuring accuracy and relevance.
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