More than 4 years’ successful experience in technical service and support with recognized strengths in problem-solving and troubleshooting and planning/implementing proactive procedures and systems to avoid problems in the first place. My areas of expertise include internet connectivity and networking for MAC and IBM systems. I am able to provide prompt, courteous technical support to diverse client population and a skill for understanding customer needs with work ethics, customer service and strong analytical and communication skills. I posses solid computer skills and I have strong familiarity with internet connectivity (dial-up, Ethernet and wireless). I can take up new responsibilities with strong knowledge in customer service.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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