Hello there! Mel here, I am a professional Customer Service Specialist with over 12 years of experience in providing excellent customer service, it has sharpened my skills to handle this job well.
I am a strong team player, and I have a very positive outlook in life, and very helpful with customers. I'm passionate, hardworking and highly organized. I am flexible in a work challenge. I can managed multiple task with minimal supervision. I am also eager to learn and not afraid to ask questions. I am a quick learner, can absorb new ideas and acquire new skills. And lastly I learned that integrity, responsibility and honesty are the core values in working from home. I believe I can be an asset to your company and I look forward to working with you.
I am proficient in the following tools:
- MS Office (Excel, PPT, Word, Outlook)
- VoIP/Softphone-Avaya, Zoiper, Salesforce, TCN, V
- Social Media (Linkedin/Facebook/ Instagram/ Pinterest/Twitter)
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