• Provide client support and technical issue resolution via E-Mail, phone and other electronic medium.
• Configure client's equipment to connect to the Internet via modem/DSL Router (Dialup/DSL customers).
• Configure software to connect to Internet application servers.
• Provide training to clients in the use of system and applications as related to Internet.
• Obtain general understanding of OS and application operations related to company offered services.
• Identify and correct or advise, on operational issues in client computer systems.
• Perform creation of new accounts using company provide software tools.
• Ability to work independently and efficiently to meet deadlines.
• Ability to promptly answer support related email, phone calls and other electronic communications.
• Self-motivated, detail-oriented and organized.
• Experience with hardware and software issues.
• Proficient in Internet related applications such as E-Mail clients, FTP clients and Web Browsers.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.