I started to worl as a disc jockey when i was in college last May 2003-January 2005.
Then i was hired by Teletech Corporation as a Sales and Service Representative,KODAK
doing Technical Support(troubleshooting KOdak Camera phones).
January 2006 i was hired by Convergys Philippines Corporation and is currently connected with the company.I started as Sales and Service Representative 2,IBM SPRINT,Task:Technical support,customer service rep,sales,billing(responsible for programming phones and check on techical
issues,upsell post paid sprint phones,educating on customers bill).
Then i was promoted for Sprint Escalations and took supervisory/managerial call.
Now im with Centralized Adjustment Desk,Task:responsible for reviewing accounts before applying adjustments/credits in a customers account.
I can work wiht less supervision and excellent customer service and support skills.I have the ability to work well under pressure.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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