Alisha

Customer Support Specialist | E-commerce & Order Management

Verified

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.14/hour ($800.00/month)

Bachelors degree

Last Active

July 1st, 2026 (14 days ago)

Member Since

March 16th, 2018

Profile Description

I am a dedicated Customer Support Specialist with 4+ years of experience providing high-quality service in email, chat, and phone support. I specialize in order management, refunds, shipment tracking, and customer issue resolution, particularly for e-commerce businesses.
I am highly skilled in tools such as ShipStation, ---------- , Zendesk, Google Workspace, Slack, and other workflow platforms. I consistently deliver accurate, timely responses and maintain professionalism in handling high-volume inquiries.
Aside from customer support, I also have strong experience in transcription and quality assurance, ensuring accuracy, clarity, and compliance across all outputs.
I bring reliability, excellent communication, and fast adaptability to any remote team. I’m confident in working independently, managing deadlines, and maintaining top-tier quality in every task.