• Handling Customer Support through Calls,
• Web Research and Data Entry
• Appointment Setting
• Telemarketing
• Preparing reports and other admin tasks
• Software Installation and Troubleshooting
• Virus Removal
• Backlinking
• SEO (Search Engine Optimization)
• PC tune-up
• Registry Issues
• Knowledge of PC hardware and software troubleshooting
• Knowledge of various call center equipment and software
• Excellent in MS Office Applications and Google Suites
• Typing Speed 60 WPM
Soft Skills:
• Customer service-oriented skills
• Understands new concepts easily – quick learner
• Ability to handle stress
• Customer satisfaction
• Arranging callbacks
• Agent Motivation
• Resolving problems
Experience: Less than 6 months
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.