My Job Description:-Provide excellent customer service-Maintains sense of urgenc

Overview

Looking for part-time work (4 hours/day)

at $4.77/hour ($454.55/month)

Nursing Assistant

Last Active

June 9th, 2011 (5492 days ago)

Member Since

June 9th, 2011

Profile Description

- Computer Literate
- Microsoft Operating System Knowledgeable (Windows 98, 98SE, ME , XP Vista)
- Basic PC trounleshooting
- Basic ISP Networking
- Wireless Home Networking
- Router Configuration
Experience Highlights:
Technical Support
- Provide technical support for Linksys products. Includes basic wired and wireless network troubleshooting for windows and Mac computers.
- Installation of networking devices (routers, switch, specialty devices, wired and wireless network adapters).
- Assisting customers in choosing the right products for his/her desired network setup.
Critical Thinking – February 14-17, 2007
Call Center Critical Thinking Concepts:
- Process and System Thinking (everything is a system, key is to figure it out, and lead)
- IRDE (Induction, Deduction and Expressio- test everything)
- Elements of Communication (Context, Content, Delivery and Change)