Nicaelle

Fractional COO & Operations Integrator

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Overview

Looking for full-time work (8 hours/day)

at $10.75/hour ($2,080.00/month)

Bachelors degree

Last Active

July 8th, 2026 (8 days ago)

Member Since

January 18th, 2018

Profile Description

Fractional COO | I Run Operations So Founders Can Focus on Growth

I help 6-7 figure course creators, agencies, and service-based businesses scale without chaos — by building systems, leading teams, and running operations that actually work.

Here's what I've done:
*Ran operations for a $200k+ product, scaling delivery from 3,500 students/year to 10,000+ overall
*Redesigned a coaching model, reducing team size from 20 to 10 while improving delivery and cutting payroll costs by 50%
*Built a support system that reduced staff from 10 to 2, saving $4k–$8k/month without sacrificing quality
*Led operations for 1,000+ attendee live events, owning logistics, vendors, budgets, and execution
*Built renewal and follow-up systems with 19% conversion (290 conversions from 1,521 leads)

What I bring to your business:
I don't just "support" — I run operations strategically. I connect your marketing, sales, delivery, and support into one cohesive system. 

I lead teams, manage agencies, track KPIs, and make the operational decisions that keep everything moving.

My Expertise:
*Operations Leadership: Full backend management, project execution, team accountability
*Systems & Process Design: SOPs, automation, CRM setup, workflow optimization
*Team & Agency Management: Leading internal teams and holding external partners accountable
*Financial Operations: Budget tracking, KPI dashboards, profit clarity
*Launch Management: Coordinating complex launches across marketing, tech, and delivery teams
*Leadership Development: Coaching technical founders who need help managing people and operations

What you get when you work with me:
*Strategic operations — not just task execution
*Systems that scale — built for growth, not just survival
*Team accountability — everyone knows what to do and when
*Financial clarity — dashboards and KPIs that show what's actually working
*Calm leadership — I untangle chaos so you can focus on growth

Who I work best with:
*Course creators & coaches doing $500k-$2M+ annually who need operational leadership
*Agencies (marketing, creative, consulting) that need someone to run the backend
*Technical founders/SMEs who are great at their craft but need help with systems and team management

Tools I Work With:
Project Management: Asana, ClickUp, Notion, Trello
CRM/Email Marketing: ActiveCampaign, Kajabi, ConvertKit, Mailchimp, MailerLite
Other: Canva, Loom, ---------- , GoHighLevel, WordPress

If you're ready for someone who can actually run your operations — not just advise on them — let's talk.

Top Skills

Experience: 5 - 10 years

Experience: 5 - 10 years

Other Skills

Experience: 5 - 10 years

Experience: 5 - 10 years

Experience: 2 - 5 years

Experience: 5 - 10 years

Experience: 5 - 10 years

Experience: 5 - 10 years

Experience: 5 - 10 years

Experience: 5 - 10 years

Basic Information

Age
39
Gender
Female
Website
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Address
Las Piñas, Metro Manila
Tests Taken
IQ
Score:  115
DISC
Dominance: 11
Influence: 7
Steadiness: 39
Compliance: 43
English
C2(Advanced/Mastery)
Government ID
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