Glenna

I am seeking to get a virtual assistant position to provide my expertiseas a ver

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Overview

Looking for full-time work (8 hours/day)

at $2.27/hour ($400.00/month)

ADCS-Computer Studies

Last Active

September 19th, 2012 (4550 days ago)

Member Since

May 21st, 2011

Profile Description

Skills:
Adobe Photoshop, Dreamweaver, Authorware, Macromedia Director, Basic Flash, HTML, CSS, Basic C++, Wordpress Admin, Link Building, Article Writing/Posting, Easy WP seo plug in, Keyword research, Sony Vegas 10, Ulead Videostudio, Ulead 3D, Microsoft Word, Microsoft Excel, MS Access, MS Powerpoint, Google Docs Translating Tagalog-English Vice Versa, Visual Basic, Basic Joomla,
The Best Spinner, Google Keyword Tool, Google Docs, Google Places, Market Samurai, Keyword Analysis
EDUCATION & TRAINING
Advanced Diploma in Computer Studies Major In Multimedia and Internet Programming
Scope: Systems Development, Systems Analysis, Web Design, Graphics Design, E-Commerce, Web Programing, Basic Computer Architecture, and Basic Windows Applications (MS Office and Visual Basic), Project Management, Multimedia (Flash, Authorware), Software Engineering, Java, Ethics 101,
Informatics International College, Eastwood Campus, Quezon City, Philippines
2004-2006
Teaching English as Second Language Certificate
Scope: Education theories, class management for different age groups, and proper lesson planning
Gateway Language Village 2008, Zhuhai, People’s Repulic of China
PROFESSIONAL BACKGROUND
? Information Technology Internship - FBM E-Services (2006)
? Tested various
virus behaviour in a Linux environment for software development
? Analysed new virus behaviour and added to quarantine list of company’s virus software
? Provided new updates for virus software
? Self Employed Web and Graphics Design (2006-2008)
? Advertised my services online
? Designed web graphics for worldwide clients
? Handled Customer Support
? Designed customised HTML and CSS layouts for different worldwide clients
? Directory Assistance Operator, Telus Market Market Branch, Taguig, Philippines (2008-2009)
? Provided requested phone numbers, addresses, driving directions, movie times to Telus Subscribers all over Canada and United States.
? Promoted to Tier 2 Agent in a span of 3 months of working at Telus to handle both United States and Canadian Subscribers.
? Event Organiser, Partipipol Productions, Makati, Philippines (2009-2010)
I owned half of this production
? Organised different underground
hardcore and metal gigs all over Metro Manila with my business partner
? Negotiated with different independent bands to play for our productions
? Attended to different needs of the bands as a personal roadie
? Designed all the banners for the different events
? Ebay-UK Resolutions (Customer Support Agent), Taguig Philippines (2010)
? Handled Calls for Ebay UK Claims Department
? Investigated Item Not Received Claims and Item Not as Described Claims
? Promoted to Cross Queue Department for Resolutions Department to provide Customer Support for both email and voice concerns after four weeks of hiring, and auditing and correcting other agents decisions, and processing Ebay UK-Claim Appeals
? Promoted to Escalations Department, after 3 months and after getting awarded as the number one agent of Ebay UK customer support team. (was top agent for 4 months in a row)
? Assigned Apprentice Subject Matter Expert role, and was assigned as floor support to new hires and answered queries for my team and other departments.
? Virtual Assistant/Article Marketer (December 2010-August 2012)
? Posted thousands of posts to Buildmyrank.com for various clients
? Trained to have SEO knowledge
? Added Website content in different Wordpress websites
? Submitted and written articles to different article directories for different clients
? Translated different texts into English for online clients
? Generated backlinks for different clients
? Offered Keyword Research services
for certain clients
? Added Website content and update pages for Joomla Websites
? Researched local Australian Establishments with bad reviews on Google Places and compiled them into Google Docs
Spreadsheets
References:
Daniel Butler
Email: thedan7@gmail.com
Relation: Employer December 2010- August 2012
“To whom it may concern,
Glenna has been working for me as a virtual assistant now for
almost 2
years. I have needed her help with many tasks including website/wordpress administration , link building/seo , keyword research and article writing. She has shown a great deal of care with her work and delivers her work consistently on time. She is good at taking instructions, has excellent communication and is also very eager to learn new skills. She is a pleasure to work with and I would recommend her to anyone looking for a reliable, skillful and polite virtual assistant.
Daniel Butler

Top Skills

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Basic Information

Age
25
Gender
Female
Website
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Address
Tests Taken
DISC
Dominance: 36
Influence: 40
Steadiness: 12
Compliance: 12
English
C2(Advanced/Mastery)
Government ID
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