Shopify VA, FB, TikTok Ads Assistant

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Age:

37

Gender:

Female

Location:

Moncada, Tarlac

Tests Taken:

IQ
Score:  125

DISC

Dominance:	20
Influence:	23
Steadiness:	18
Compliance:	40

English
 C2(Advanced/Mastery)

Last Active:

January 24th, 2023 (6 days ago)

Member Since:

December 22nd, 2017

Hello,
My name is Upgrade to see actual info, an E-commerce VA, I consider myself as Hard working, adaptable, extremely motivated and can be counted upon to finish what I started.
My goal is to earn money and provide for my family while working in the comfort of our home.
•I have almost 4 years of experience as a Shopify Virtual Assistant and as a product researcher. As a product researcher, I have used spy tools like Ad spy, A Adplexity, Pexda, niche scrapper, Upgrade to see actual info, Ecomhunt, Salesource, Droppoint, Dropship Rabbit, Dropispy, Minea, FindNiche, Ecomprofithub, Aliexpress, Amazon, google trends, youtube and eBay watch count. 
Importing products from Aliexpress to oberlo and CJ dropshipping, create product pages, adding variants, sizes, pricing and creating collections.
I also have a brief experience with TikTok product research
I also have a short experience with fulfilling orders from Aliexpress via Oberlo App, Manual uploading of tracking numbers on Shopify

I also have experience in doing Amazon product research, particularly for Online Arbitrage for UK Market

Creating new orders and return labels
Answering Basic questions about the products on Facebook page and direct messages
Answer customers email using Zendesk
Import product reviews from Aliexpress to Shopify
I also know how to answer chargeback on Shopify
Moderating comments on Facebook and Instagram page
I also have brief experience as Amazon product researcher, I have used the tools like Keepa, Seller Amp and Jungle scout.

I am also a Facebook Advertiser, my experience with Facebook ads is to setting up a campaign for e-commerce, launching products for testing, scaling, duplicating adset, monitoring the whole campaign in a timely manner, create warm audience to custom audience and retargeting. I also have experience creating a lead campaign ad, I created a lead form, and collecting qualified leads.
I also have basic knowledge using Microsoft Products, Google 
Spreadsheet, Trello, Zendesk, Freshdesk and basic graphic design using Canva.

TOP SKILLS

• Customer Support

Office & Admin (Virtual Assistant)

EXPERIENCE

I am a Shopify VA,my task is to update informations and order status in a google spreadsheet provide tracking links, upload tracking numbers, create new order and return label. Answer basic questions, direct messages and comments on social media page like Facebook. Answer customer emails on Zen desk, Upload products from Aliexpress to Shopify store, import products from Oberlo to Shopify store, import product reviews from Aliexpress to Shopify store using photo reviews app. I am also a Facebook ads manager

SKILL RATING

• Data Entry

• Excel

English

EXPERIENCE

I can write basic product description, create ad copy for page post and Facebook ads

SKILL RATING

• Writing

Customer Service & Admin Support

EXPERIENCE

I have almost 6 months experience as Chat Support I answer email and chat message of clients.
 Also I have an Order tracker experience in an online retail store (update,encode and check final status of the package/s being delivered and received.) 
Checked orders using shopify
Provide tracking information using a tracking tool
Answer customers queries using Zendesk

SKILL RATING

• Community Forum Moderation

• Customer Support