e20db 0dc4899f4d810

            Facebook Ads Assistant, Shopify VA,

98 ID PROOF
Timeproof:
EXPECTED SALARY
Php 25,000.00/month ( $500 USD )
30 hrs/wk ( $3.85 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
Shopify VA, FB Ads Assistant, Customer Service Representative
BASIC INFORMATION
Age:
34
Gender:
Female
Tests Taken:
IQ
Score:  125

DISC
Compliance:40
Dominance:20
Influence:23
Steadiness:18

English
 C2(Advanced/Mastery)
Last Active:
2019-12-09
Member Since:
2017-12-22
SKILL SUMMARY

Hello,
My name is Dzahiww, an E-commerce VA, I consider myself as Hard working, adaptable,extremely motivated and can be counted upon to finished what I started.
My goal is to earn money and provide for my family while working in the comfort of our home.
•I have more than 1 year of experience as a Shopify Virtual Assistant as Order Tracker and a brief experience as a Chat Support Agent and Customer Service Representative.
I know how to fulfill orders from Aliexpress via Oberlo App
Manual uploading of tracking numbers on Shopify
Creating new orders and return labels
Answering Basic questions about the products on Facebook page and direct messages
Answer customers email using Zendesk
Import product reviews from Aliexpress to Shopify
I also know how to answer chargeback on Shopify
Moderating comments on facebook and instagram page
I also have little knowledge about product research on Aliexpress, manual uploading of products to Shopify, and creating collections.
Import products from Aliexpress to Oberlo app.

I am also a Facebook Advertiser, my experience with facebook ads is to set up a campaign for e-commerce, launch products for testing, scaling, duplicating adset, monitoring the whole campaign in a timely manner, creating warm audience to customo audience and retargeting. I also have experience creating a lead campaign ad, I created a lead form, and collect qualified leads.
I also have basic knowledge using Microsoft Products, Google 
Spreadsheet, Trello, Zendesk, Freshdesk and basic graphic design using Canva.

WORKER SKILLS
TOP SKILLS
  • Writing
  • Customer Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I am an E-commerce VA,my task is to update informations and order status in a google spreadsheet provide tracking links, upload tracking numbers, create new order and return label. Answer basic questions, direct messages and comments on social media page like Facebook. Answer customer emails on Zendesk

SKILL RATING
  • Data Entry
  • Excel

English
EXPERIENCE

I have more than 6 months of experience as a Shopify Virtual Assistant

SKILL RATING
  • Speaking
  • Writing

Customer Service & Admin Support
EXPERIENCE

I have almost 6 months experience as Chat Support I answer email and chat message of clients.
 Also I have an Order tracker experience in an online retail store (update,encode and check final status of the package/s being delivered and received.) 
Checked orders using shopify
Provide tracking information using a tracking tool
Answer customers queries using Zendesk

SKILL RATING
  • Community Forum Moderation
  • Customer Support

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