Jhoana

10+ Years Customer Service / Shopify E-commerce Specialist / VA

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Overview

Looking for full-time work (8 hours/day)

at $4.96/hour ($960.00/month)

Bachelors degree

Last Active

July 7th, 2026 (7 days ago)

Member Since

December 18th, 2017

Profile Description

Detailed and results-driven professional with over 10 years of experience in Customer Service, specializing in email support, live chat, and back-office operations across diverse industries. Proven track record of delivering exceptional customer experiences, resolving concerns efficiently, and maintaining high levels of customer satisfaction.

Highly adaptable and passionate about helping businesses grow through strong communication, organization, and problem-solving skills. Known for being dependable, proactive, and quick to learn new systems and processes.

Proficient in a wide range of tools and platforms, including:

Microsoft Office Suite
Zendesk
Freshdesk
Reamaze
Gorgias
Shopify
Amazon Seller Central
ChannelAdvisor
Canva
Keap
GoHighLevel (GHL)
Trello
Dialpad
Slack
Airtable
Asana
Notion
Atlassian
WordPress
Filmora

Beyond my skills and experience, I bring dedication, professionalism, and genuine passion to every role and project I take on. I value trust, reliability, and building long-term working relationships with clients and teams.

If you are looking for someone dependable, detail-oriented, and committed to delivering quality results, I would be glad to connect and discuss how I can support your business.

Let’s connect and get started!

Top Skills

E-Commerce

Experience: 1 - 2 years

E-Commerce » Shopify

Experience: 1 - 2 years

Customer Support

Experience: 10+ years

Other Skills

Basic Information

Age: 38

Gender: Female

Website: Sign Up with Pro Account to View

Address: Antipolo, Rizal

Tests Taken: IQ
Score: 125: DISC
Dominance: 31
Influence: 30
Steadiness: 30
Compliance: 9: English
C2(Advanced/Mastery)