Melissa

Customer Service & Sales Representative / Cleaning Services Support / Data Entry

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Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

High school diploma

Last Active

July 1st, 2026 (10 days ago)

Member Since

November 23rd, 2017

Profile Description

I have 9 years of professional experience supporting U.S.-based clients in customer service, sales, and operations. I worked in the BPO industry handling telecom accounts where I assisted customers with billing concerns, technical support, account inquiries, and service upgrades.

I also provided team support as a Nesting Supervisor, helping new agents improve their performance and service quality.
In addition,

I gained experience in the cleaning services industry as a Virtual Assistant, where I supported daily operations including lead management, sales coordination, scheduling, and client communication for residential and commercial clients. I handled incoming inquiries from platforms such as Thumbtack and Google Local Services Ads, responded to customer requests, provided quotes, and successfully converted leads into confirmed bookings.

Through years of working with U.S. customers, I developed strong communication skills, sales confidence, and problem-solving abilities, allowing me to build trust with clients and support business growth in fast-paced environments.

“I don’t just handle customers — I build trust, solve problems, and deliver results.”

Top Skills

Customer Support » Customer Service

Experience: 5 - 10 years

Other Skills

Customer Support

Experience: 5 - 10 years

Office and Administration » Data Entry

Experience: 6 months - 1 year

Basic Information

Age: 39

Gender: Female

Website: Sign Up with Pro Account to View

Address

Tests Taken: IQ
Score: 116: DISC
Dominance: 33
Influence: 31
Steadiness: 28
Compliance: 9: English
C1(Advanced)