Michelle

Customer Support & Administrative Virtual Assistant | Medical Billing | Scheduli

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Overview

Looking for full-time work (8 hours/day)

at $2.84/hour ($547.20/month)

Computer Programming Graduate

Last Active

July 5th, 2026 (today)

Member Since

November 16th, 2017

Profile Description

I help businesses stay organized, responsive, and efficient by providing reliable customer support and administrative assistance backed by 10+ years of professional experience in customer service, medical billing, and virtual support.

My background includes handling customer inquiries, appointment scheduling, billing coordination, data entry, CRM updates, online account setup, and remote administrative support. I’ve worked in fast-paced environments where accuracy, communication, and multitasking are essential to daily operations and customer satisfaction.

I’m experienced in phone and email support, calendar management, documentation, payment processing, claims handling, and troubleshooting customer concerns professionally and efficiently. I also have experience supporting healthcare operations, including patient scheduling, medical billing, insurance verification, and records management.

I’m skilled in using CRM systems, scheduling platforms, email management tools, Google Workspace, Microsoft Office, and Canva for basic social media and administrative tasks. I’m highly adaptable, detail-oriented, and comfortable working independently or with remote teams.

If you’re looking for a dependable Virtual Assistant who can provide excellent customer support, manage administrative tasks efficiently, and help your business run smoothly, feel free to send me a message. I’m ready to contribute and support your goals.

Top Skills

Customer Support » Customer Service

Experience: 5 - 10 years

Showcase how you professionally respond to customer inquiries, complaints, or billing concerns with clear communication and problem-solving skills.

Other Skills

Office and Administration » Calendar Management » Scheduling

Experience: 2 - 5 years

Include screenshots or mockups of organized schedules, booking confirmations, or calendar coordination processes.

Virtual Assistant

Experience: Less than 6 months

Present examples of task management, documentation handling, email organization, or operational support.

Basic Information

Age: 44

Gender: Female

Website: Sign Up with Pro Account to View

Address: Talisay City, Cebu

Tests Taken: IQ
Score: 96: DISC
Dominance: 24
Influence: 17
Steadiness: 40
Compliance: 19: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”