I've been a technical support representative for 5 years. I've worked with outsourced AT&T supporting ADSL internet connection to Enterprise managed router services support for the first 3 years. I have extensive knowledge in networking IE; routing, switching, VOIP, VPN, VLANs. I have supported user-end customers to IT directors and VIPs. I also handled implementation of full life cycle projects for GXS managed services as Associate Technical Implementation Coordinator. Solution driven, and am able to handle concerns to meet targets through adversity. I want a long-term, stable job pursuing your company's mission.
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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