For the past 7 years, I have learned the ropes of the call center industry. I have been assigned to several programs both inbound and outbound from sales accounts to customer service accounts. I have been responsible for planning and implementation of the overall program. I have also been a sales executive for 1 year prior to becoming a manager. My main responsibility as a manager is to maintain continuous communication with agents, supervisors and managers to ensure performance.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.