CHRISTIAN

I would like an administrative work and virtual support as i have experience in

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Overview

Looking for part-time work (4 hours/day)

at $2.85/hour ($272.73/month)

COLLEGE UNDERGRADUATE

Last Active

May 3rd, 2011 (5530 days ago)

Member Since

May 3rd, 2011

Profile Description

? Basic skill in PC networking and hardware troubleshooting
? Working knowledge on PC architecture/technology
? Intermediate knowledge in MS Office programs (Excel, PowerPoint, word, etc.)
? Thorough knowledge of customer handling and retention skills
? Experience facilitating vitality training for new hires
? Project execution and management skills
? Ability to facilitate one-on-one and group coaching sessions
? Experience in facilitating call calibration
? Experience in auditing and coaching more than 10 reps in a fiscal week
? Extensive experience in leading intra LOB call quality calibrations
? Leadership and people management
? Able to create motivational programs and activities to drive agent performance
? Complex familiarization in queue management
? Basic experience in work force management, cms and real time analysis tools.

Top Skills

Other Skills

Basic Information

Age: 26

Gender: Male

Website: Sign Up with Pro Account to View

Address

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”