KEY QUALIFICATIONS/ SKILLS:
Consistently and diligently on top of performance as a commitment to continuing excellence.
Considered a fast learner and like to be assigned to challenging jobs involving important results.
A Team player with emphasis on team work, dedication and getting things done.
Compiled data involving skills in spreadsheet, data base, Microsoft word power point and internet from conception to implementation with strong importance on data communication and individual creativity.
Professional background:
1. Admin Support (Feb2011-present)
Develops and implements structure (people) and process to ensure the consistent achievement of targets. At the same time, leads in the creation, development, and management of overall strategic plans and programs for all strategic business units.
Leads competitive analysis at the strategic level, applies creativity to problem solving and business modeling
Provides strategic inputs in determining the company’s growth opportunities and business development.
Provides guidance and motivation to staff to achieve top performance.
Provides performance standards by which to gauge individual performance and define developmental plans.
First point of contact for data gathering and analysis for business units.
2. Reports Analyst (2010-present)
Provides Quantitative Analysis to management for monitoring of performance of people and trending of business units.
Initiates and analyzes research to serve as tool for planning and in-depth consumer understanding.
3. Proof Admin (2009-present)
Initiates proof quality assurance produced by company’s creative services before sending to business customers for approval of manufacture.
Ensures that all production art are accurate for manufacture based on customer demands and
requests.
Provides performance analysis of company creative services department per team and per artist to be presented to management.
Implement standards that needs to be followed by the creative services to have the best quality 100% of the time.
Identifies errors and areas of improvement for both artist and department.
Provides callback with customers if needed for revisions and follow-ups for proof status after being submitted to them.
Manage the proof mailboxes of business units in reference to customers feedbacks (approvals, revision requests, cancellation, etc.), vendor concerns, and internal issues.
4. Order Entry/Management (2009-present)
Process orders and quotes via fax, email, and live chat service.
Ensures quality and accuracy in reference to purchase orders and live chat conversations.
Provides customer service through live chat services to business units from order status inquiry, delivery issues, item return issues, order placement, quote requests, item inquiry for availability and description.
Applications Used:
1. SAP (Systems, Applications, and Products in Data Processing).
2. SAP – Business Information Center
3. MOM (Mail Order Management)
4. Magento Admin
5. Aspect Unified IP – Data Views
6. RAdmin – remote control software
7. Avaya CMS Supervisor
8. NORTEL – contact center manager
9. MS Office
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.