Sales and Customer Service Consultant

Overview

Looking for part-time work (3 hours/day)

at $13.25/hour ($960.00/month)

Bachelors degree

Last Active

July 8th, 2026 (yesterday)

Member Since

October 6th, 2017

Profile Description

With nearly 20 years of experience in the BPO industry, I have developed a strong and versatile background across multiple roles, including Customer Service Representative, Sales Consultant, Technical Support Representative, B2B Helpdesk, Service Desk Analyst, Application Support, and DevOps Engineering.
Throughout my career, I have supported customers across various industries—from providing customer service for a television brand to delivering technical support, service desk, and application support for a well-known telecommunications company in Canada, where I was also part of the Problem Management team. Additionally, I have worked as a customer service and sales consultant for an e-commerce furniture company based in New Zealand.

I hold an ITIL v4 Foundation Certificate in IT Service Management and have hands-on experience with tools and technologies such as VMware, Microsoft Office, Google Workspace, JIRA, ITSM platforms, Grafana, Kibana, Active Directory, basic telephony systems, SQL, and Unix.

These experiences have equipped me with a broad and flexible skill set. I am highly adaptable, goal-oriented, and capable of working with minimal supervision. I thrive under pressure and consistently meet critical deadlines while maintaining a high level of service quality. I am also passionate about learning new technologies and continuously improving my skills.

I am eager to contribute to your team and continue growing professionally within your organization.