A purpose driven, results oriented individual, eager to experience and meet new challenges in technical support and customer service. Possesses excellent coaching, motivational and leadership skills. Set up performance goals to meet account/sales target, efficiency levels and quality assurance standards. Possesses knowledge of adult learning principles, excellent listening skills and attention to details; excellent oral, written and interpersonal communication skills. Quickly adapts strategies and solutions that are consistent with project goals and objectives, demonstrating critical thinking when making decisions and problem solving. Possess excellent time management skills. Well organized, demonstrate initiative, ability to follow through and able to manage multiple projects.
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