Janine

Customer Support & eCommerce Virtual Assistant | Shopify | Email & Chat Support

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

High school diploma

Last Active

July 11th, 2026 (today)

Member Since

September 15th, 2017

Profile Description

Hi! I’m a reliable and hardworking Virtual Assistant with 5+ years of experience in customer service and eCommerce support.

I’ve handled email and chat support, order processing, refunds, cancellations, returns, product listing, chargeback and Shopify store support. I also have experience using Zendesk, managing customer concerns, and helping customers in a professional and friendly way.

Aside from customer support, I also have experience with administrative tasks such as email management, calendar management, file organization, and social media scheduling.

I always do my best to communicate clearly, stay organized, and provide quality work. I’m easy to work with, willing to learn new tools, and can work independently with minimal supervision.

I’m currently looking for a long-term opportunity where I can contribute my skills and grow with the team.

Top Skills

Customer Support » Customer Service

Experience: 5 - 10 years

Office and Administration » Google Workspace

Experience: 2 - 5 years

Office and Administration » Executive Assistance

Experience: 1 - 2 years

Other Skills

Office and Administration » Calendar Management

Experience: 1 - 2 years

Office and Administration » Administrative Support

Experience: 5 - 10 years

Marketing » Social Media Management

Experience: 6 months - 1 year

Basic Information

Age
36
Gender
Female
Website
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Address
Baguio City, Benguet
Tests Taken
IQ
Score:  133
DISC
Dominance: 15
Influence: 40
Steadiness: 38
Compliance: 7
English
C2(Advanced/Mastery)
Government ID
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