I am interested and willing to work any office tasks such as data entry, researc

Overview

Looking for full-time work (8 hours/day)

at $1.14/hour ($200.00/month)

College Level

Last Active

April 13th, 2011 (4992 days ago)

Member Since

April 12th, 2011

Profile Description

I am currently working in a BPO center as Remote Dialer Administrator that supports collection operations by providing feedback and recommendation to improve their dialing strategies and to help them meet their goals. I have an experience in utilizing different platforms use for everyday operation like CRS Procomm, SecureCRT, IVR and Aspect. It also includes generating campaign reports, updating calendars for tracking purposes, scanning/uploading & activation of campaigns, reviewing/scheduling of IVR/Aspect/Dialer campaigns, etc. I perform compliance checking to ensure it follows company policies, account investigation, troubleshooting and resolving issues, handling POC concerns, strategy planning and do proper escalation procedures when the need arises. I have basic knowledge in HTML, VBScript, Adobe Photoshop, Networking and Office Applications especially in Excel.