I was a call center agent or a customer service representative for three years so I've spoken to lots of Americans and Australian people and I'm very much familiar with their accents and I know how to deal with them. As a CSR also before, I was able to sell, process orders and take payments, solve basic technical issues with phone and computers, use excel spreadsheet and/or word document for our call reports, send and receive emails or chat, do evaluations for my colleagues' recorded calls, etc.
Few weeks ago I've done a research work for a contact lenses' company and it's a pretty good job because I've learned a lot about colored contact lenses and I've enjoyed searching different types of it.
'm a flexible person and can work under pressure, hardworking, discipline, honest, and willing to be trained if needed.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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