Agency Owner: SMM, E-Commerce, Admin Support, and CSR

Overview

Looking for full-time work (8 hours/day)

at $16.00/hour ($2,816.00/month)

College: University of The Immaculate Conception , Course: Bachelor of Science in Commerce Major in Management ,Year Graduated: March 2005

Last Active

July 1st, 2024 (247 days ago)

Member Since

April 8th, 2011

Profile Description

As the owner of PH Reliable VAs, I am committed to helping clients achieve their business growth objectives. Our agency specializes in providing top-notch services in Social Media Management, E-commerce, Administrative Tasks, and Customer Service Representatives. With our expertise and dedication, we ensure efficient and effective support to help businesses thrive in today's competitive landscape. Our mission: We Make Our Clients' Lives Easier.
**Here's what we offer in Social Media Management:
- Content Creation
- Posting and Scheduling
- Community Engagement
- Trend Analysis
**Here's what we offer in E-commerce:
- Product Listing and Optimization
- Order Processing and Fulfillment
- Customer Service Management
- Inventory Management
- Sales and Performance Analysis
**Here's what we offer in Administrative Tasks:
- Email Management
- Calendar Management and Scheduling
- Data Entry and Management
- File Organization and Documentation
- Report Generation and Analysis
**Here's what we provide as Customer Service Representatives:
- Prompt and Professional Customer Inquiry Response via Call, Chat, or Email
- Issue Resolution and Complaint Handling
- Product Information and Technical Support
- Accurate Record-Keeping of Customer Interactions
- Collaboration with Internal Teams for Issue Resolution
**The following platforms/tools are ones we have experience with:
Social Media Management (SMM):
- Hootsuite
- Buffer
- Sprout Social
- Canva (for graphics)
- Facebook Business Manager
- Twitter Upgrade to see actual info
- Instagram Insights
- LinkedIn Page Analytics
E-commerce:
- Shopify
- WooCommerce
- Magento
- Amazon Seller Central
- eBay Seller Hub
- Etsy Seller Dashboard
Administrative Tasks:
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Google Workspace (Docs, Sheets, Slides)
- Trello
- Asana
- Slack
- Dropbox
- Evernote
- QuickBooks
Customer Service Representative:
- Zendesk
- LiveChat
- Help Scout
- Intercom
- Zoho Desk
MESSAGE me now and I am very much happy to HELP you.... :-)