I am a licensed teacher. I was graduated by Pamantasan ng Lungsod ng Maynila with a degree in BSE Major in English. I have a year's worth of experience teaching English to Koreans of all levels (beginner-intermediate). I joined a BPO company in 2005 and started as an inbound agent. I got promoted as an email specialist after 4 months and was promoted as a Team Leader a year after I joined the company. I was promoted in 2010 as a Senior Team Manager and currently handles a UK Telecom account.
I can say that I have a more than adequate level of experience in managing people. I have exposure in customer service-oriented industry whether calls or offline. I know how to deal with customers and clients as well as manage people to optimize their performance. I am well-versed with MS Office tools specifically word and excel.
I like photography, music, and anything technology related. I always read tech news and blogs and keep myself informed in business, sports and current events.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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