Results-driven professional with 7+ years of experience in technical documentation, document control, and process improvement, backed by a strong engineering and quality control background. Proven expertise in managing document workflows, version control, BOMs, and Engineering Change Notices (ECNs) to ensure accuracy and compliance across operations. Skilled in data management, CRM systems, and SOP development, with a track record of improving efficiency, reducing errors, and supporting cross-functional teams in fast-paced environments.
SKILLS
• Data Management & Research
• CRM Management (Podio, Xencall, Smarter Contact)
• Market Research & Lead Generation
• Process & SOP Development – Engineering Change notice
• Google Workspace & Microsoft Office
TOOLS & SYSTEMS
• BatchLeads, PropStream, Land Insights, Land Portal
• Podio, Xencall,
Carrot
• Canva, Google Workspace
• Citrix – Bill of Materials Approval
Experience: 10+ years
Experience: Less than 6 months
Experience: 10+ years
Create Standard Operating Procedure for each process Update based from improvement Create work instructions and procedures as reference for new process Engineering Change Notice Technical Notification New Product report
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