?
Knowledgeable in Microsoft Excel, Word and Powerpoint.
?
I love doing research work online and create an article out of it.
?
Do administrative tasks and submitting all the requirements on time.
? Responsible for supporting, coaching, developing and supervising a group of employees.
? Effectively interact with team members that have diverse backgrounds and temperaments, while demonstrating a genuine interest in team members, maintaining open lines of communication with team members and being an advocate for team members.
? Through coaching, ensures Agent metrics are achieved, i.e., PTV, Schedule Adherence, Attendance.
? Coach team members on their performance on a regular basis, and write and deliver bi-annual performance appraisal.
? Communicate positive as well as negative feedback, adapting coaching styles depending on the situation and audience, providing feedback that is specific and constructive and encouraging all team members in incremental performance improvement.
? Responsible for day-to-day functional supervision of non-exempt work group, including work assignment and attendance monitoring.
? Take supervisory/escalated calls to maintain phone skills and to provide support to the site.
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.