Purpose Driven and Goal Oriented professional with 10 years of experience in the contact center industry, 3 years of which was of significant, progressive teaching experience delivering both communications and technical skills and sales training.
Expertise that is highly applicable to training management, including the ability to deliver superior, personalized client service, cultivate strong business relationships, make real-time decisions, and resolve issues in a way that propels innovation and growth.
Passionate and competitive individual who can inspire and motivate team members to perform and achieve excellence, successfully manage multiple priorities and gracefully perform tasks under pressure in a fast-paced, rapidly changing environment
Visionary and Global thinker who is adept in training and development and coaching team members and clients
Excellent team player who is responsible and accountable for her actions and decisions, a good listener who thrives on collaborating with diversely talented team members and integrates their divergent thoughts, opinions, and perspectives into meaningful action.
Highly effective verbal and written communicator who is fluent in both English and Filipino.
Computer proficient performer with expertise in MS Office Applications, and MS Internet Explorer.
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