Currently working as process executive at Hongkong and Shanghai Bank, Back office, processing bank accounts and other services for Hongkong clients. Job description includes; analyzing, encoding, communicating and handling customer complains with out most accuracy.
Previously employed for 22 years as a team leader for customer service, collections department and call handling for international and long distance calls at the Philippine Long Distance telephone company. and lastly, has completed trainings for American intonation and call center handling processes.
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