Hi! I'm Paula.
If you are looking for more than just a task doer, I can help. If you need a genuine partner to help run your business operations, I am ready to step in.
I am a Registered Nurse turned Operations & Account Specialist with over 10 years of experience working remotely for US and Australian companies. I do not just follow instructions. I help build the processes that make your business run smoother.
How I bring value to your business:
• I am a finisher. At my last role with Wolfson Equity, I managed 100+ high-value accounts independently. I know how to keep clients happy and retention high without constant supervision.
• I organize chaos. At Infosys, I coordinated 15+ concurrent project lifecycles. I am an expert at taking a messy inbox or
• I have Clinical Discipline. My nursing background means I have a high attention to detail. Whether it is mapping a phone tree, auditing expenses, or managing a CRM, I treat your data with care and precision.
My Tech Stack:
• Communication: Slack, Zoom, Gmail, Microsoft Teams
• CRM & Project Mgmt: HubSpot, Salesforce, Asana, Jira
• Telephony: RingCentral, Avaya
I am looking for a long-term role where I can help a business owner reclaim their time. I have a complete home office setup with redundant internet and am ready to work US or Australian business hours.
Let's hop on a call to see if we are a good match.
Experience: 10+ years
I managed 15+ concurrent project lifecycles at Infosys and have a decade of experience mapping timelines and ensuring on time delivery.
Experience: 10+ years
I have a decade of experience creating workflows and standard operating procedures (SOPs) that reduce chaos and improve team efficiency.
Experience: 10+ years
I have supported high-level stakeholders with complex calendar management, travel logistics, and inbox triage since 2013.
Experience: 1 - 2 years
I understand the basics of brand presence and can manage posting schedules or moderate comments if needed.
Experience: Less than 6 months
I can conduct market research, competitor analysis, and lead generation to support business planning and strategy.
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