Current Employment Status:
Hired Full Time on Aug 3, 2020
Highly motivated and talented professional empowered with hard working, dedicated and well expansive professional skills. Successful at troubleshooting complex problems and maintaining high-traffic website functionality. Strong understanding of SEO principles, guidelines, search engine algorithms and ranking methods. I believe digital marketing is the present and future of businesses. Highly skilled in connecting with people to understand their needs and provide customer excellence. Experienced in meeting deadlines, targets and working with a high level of awareness and adaptability.
1. SEO RELATED SKILLS
• E-commerce SEO
• Traffic optimization• SEO Audit• HTML/XML Sitemap• URL Canonical• Title tags & meta description• Link building• 301 redirects• Social media marketing• Digital marketing strategy• Web design• Web development• Content writing•
2. TOOLS AND TECHNICAL SKILLS
• Microsoft Office• HTML/CSS• WordPress• Joomla• CMS platforms• Shopify• Ahrefs• Moz• SimilarWeb• Google Analytics• Google Search Console• Google Trends• SEMRush• KWFinder• Ubersuggest• Screaming Frog
3. SHOPIFY STORE MANAGEMENT
I can do all the following on shopify:
• Installing A Theme On Shopify Site
• Setting Up Products In Shopify
• Integrating Shopify And Amazon
• Integrating Merchant Services Payment Option
• Name Collection Via Shopify Apps
•
• Social Media Integration With Shopify
• Understanding The Massive Value Of
• Instagram Integration With Hashtags
• Embedding Youtube Videos On Your Shopify Product Pages
• Turning A Shopify Report Into Actionable Business Insights
• Evaluating The 3rd Party Analytics Apps
• Using Google Analytics With Shopify
• Shopify Store Setup
• Adding A Theme & Setting Up A Primary Slider
• Adding Pages To Shopify Site
• Menu Structure Options
• Changing Site Fonts And Colors
• Terms Of Service & Privacy Policy Pages
•
• Point Of Sale (POS) Setup
• Setting Up Google Analytics
• Setting Up Custom Domain Name / URL
4. WORDPRESS/WOOCOMMERCE WEBSITE MANAGEMENT
I can do all the following on Wordpress/Woocommerce:
• Menu Structure Options
• Changing Site Fonts And Colors
• Terms Of Service & Privacy Policy content writer
• Review information and elements regularly on websites and pages for accuracy and functionality.
• Identify, recommend and prioritize new web features and applications in conjunction with business leaders and department managers.
• Ensure all sites and online elements adhered to brand guidelines.
• Create and build mobile-friendly websites and transition legacy site mobile-friendly platform.
• Optimize posts and pages by creating off-page and on-page SEOs to increase traffic from search engines.
• Well knowledgeable about Semruch, Moz, Similarweb and Ahref good practices
• Google search console and webmaster tools expert
• Good in creating do follow and no follow backlinks to increase Domain Authority
• Redesign sites to enhance navigation and improve visual appeal.
• Complete design projects to meet budget, equipment, performance and legal requirements.
• Determined project technical needs and coordinated specifications and requirements.
• Identify trends through assessment of competitor activities.
• Track website analytics and report findings to clients.
• Spearhead creation of blogs and social media content.
• Off-Site, Digital PR, Linkbuilding experience
• Experience working with remote teams
• Installing A Theme On Wordpress Site
• Setting Up Products In Woocommerce
• Integrating Woocommerce
• Integrating Merchant Services Payment Option
• Social Media Integration With Woocommerce
• Instagram Integration With Hashtags
• Embedding Youtube Videos On Your Wordpress Product Pages
• Turning A Woocommerce Report Into Actionable Business Insights
• Evaluating The 3rd Party Analytics Apps
• Woocommerce Store Setup
• Adding Pages To Woocommerce Site
5. EXCEPTIONAL CUSTOMER SERVICE:
• Provide exceptional customer support
• Update tracking numbers of customers' orders and shipping status
• Process order returns and exchanges depending on refund policy
• Resolve customer complaints and order disputes using excellent problem-solving abilities
6. ORDER FULFILLMENT:
• Process and fulfill customer orders in AliExpress using Dropified or Oberlo
• Make sure orders are timely placed with vendor suppliers, manage order processing progress, and communicate with customers
• Check customer's order status by using Dropified/Oberlo with vendor suppliers
7. ADMINISTRATIVE TASKS:
• Working with Excel or Google Docs: Spreadsheets
• Contact vendor suppliers and partners to ask questions, inquire product catalog, and check inventory stock
• Assist with various administrative tasks and management as needed
8. QUALIFICATIONS & COMPETENCIES:
• Strong attention to details
• Strong customer service focus.
• Ability to deal with disgruntled or dissatisfied customers professionally.
• Ability to recognize situations that require escalations.
• Ability to multi-task in a fast-paced and changing environment.
• Fluent in both written and spoken English.
• I have my own computer in operational working-condition with stable high-speed Internet connection.
• Able to work from home without distractions.
• Experience using Excel or Google Docs: Spreadsheets, Gmail, Drive.
• I am responsible, trustworthy, reliable, and contactable at all times via WhatsApp,
Website worked on
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