Healthcare Virtual Assistant with 6+ years of experience in healthcare support, customer service, and administrative operations. Skilled in patient care coordination, insurance verification, medical authorizations, documentation management, and EHR/EMR systems including Cerner, Athena, and Meditech. Known for being detail-oriented, organized, and committed to maintaining HIPAA compliance while delivering accurate, efficient, and compassionate support. Passionate about helping healthcare teams streamline operations and provide exceptional patient care.
Experience: 2 - 5 years
Experienced in supporting healthcare revenue cycle operations through patient eligibility verification, insurance authorizations, documentation management, and account resolution. Coordinated with healthcare providers, insurance companies, and patients via phone, email, and fax to ensure accurate and timely processing. Proficient in EHR/EMR systems including Athena, Cerner, Epic, Meditech, PowerChart, and Schedule Maximizer while maintaining high accuracy in a fast-paced remote environment.
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