Data Entry | Customer Service | Fraud Analyst | Remote Back Office | Staffing Sp

I have over 10 years of professional experience in customer service, fraud analysis, banking support, collections, and back-office operations. Throughout my career, I've had the opportunity to work with international clients, particularly in the financial services industry, where in data accuracy and confidentiality is non negotiable while also ensured compliance with company policies while maintaining positive customer relationships. One of my greatest strengths is my ability to stay organized, pay close attention to detail, and remain calm under pressure. I genuinely enjoy helping customers solve problems while ensuring accuracy and delivering excellent service.

I also have several years of experience as a Fraud Analyst with BPO industry, where I investigated suspicious transactions, handled customer disputes, and helped protect customer accounts from fraud. In addition, my experience as a Back Office Specialist allowed me to process financial transactions accurately and maintain data integrity.

I have over 10 years of professional experience in customer service, fraud analysis, banking support, collections, and back-office operations. Throughout my career, I've had the opportunity to work with international clients, particularly in the financial services industry, where in data accuracy and confidentiality is non negotiable while also ensured compliance with company policies while maintaining positive customer relationships. One of my greatest strengths is my ability to stay organized, pay close attention to detail, and remain calm under pressure. I genuinely enjoy helping customers solve problems while ensuring accuracy and delivering excellent service.

I worked as a Collection Specialist in one of the BPO industries here in the Philippines, where I managed delinquent accounts, negotiated payment arrangements, and ensured compliance with company policies while maintaining positive customer relationships.