Property Management Specialist
I own and manage a one-bedroom Airbnb condominium as my own small business. I independently handle all aspects of the operation, including managing bookings, responding to guest inquiries, coordinating check-ins, processing billing, and arranging cleaning between stays. This hands-on experience has strengthened my customer service, organization, communication, and business management skills.
Experience: 1 - 2 years
Property Management Handling Inquiries, Bookings, and Reservations (Airbnb/Short-term rentals) Guest Communication & Customer Service Check-in and Check-out Coordination Scheduling Cleaning and Maintenance Tasks Issue Resolution and Complaint Handling Basic Accounting (rent tracking, payments, expenses) Listing Management (online platforms like Airbnb/booking systems) Time Management and Organization Attention to Detail and Problem Solving
Experience: 10+ years
I have over 10 years of experience in customer support across different industries, including customer service, technical support, retention, and sales. I am skilled in handling customer inquiries, resolving issues efficiently, and providing excellent service in fast-paced environments. Throughout my career, I have supported clients through phone, email, and chat, ensuring clear communication, accurate information, and timely resolution while maintaining a positive customer experience.
Experience: 2 - 5 years
Redemption and Verification Specialist: Handled customer verification and redemption processing by reviewing documents, ensuring compliance, preventing fraud, and releasing accurate payouts to verified accounts.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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