Resourceful System Administrator & IT Specialist with 10 years of experience driving efficiency across IT operations, cloud management, and corporate environments. Proven track record in workflow automation, RMM management (NinjaOne), and optimizing SaaS ecosystems.
My core expertise lies in Microsoft 365 Tenant administration, building custom PowerShell scripting for systems maintenance, and setting up API-driven data integrations between CRMs and web applications. I excel at designing secure, automated workflows and responsive lead-capture infrastructure to bridge the gap between technical operations and business growth.
Experience: 5 - 10 years
Full administration of enterprise M365 tenants. Expert in managing Exchange, executing secure user onboarding and offboarding lifecycles, and managing data governance across SharePoint and Microsoft Teams hubs
Experience: 5 - 10 years
Developed and deployed custom PowerShell scripts for automated endpoint management, proactive system maintenance, and data cleanup across multi-site enterprise environments. Experienced in using scripting to bridge data pipelines and optimize RMM policy architectures.
Experience: 5 - 10 years
10 years of experience managing critical IT operations, hardware/software infrastructure, and corporate SaaS ecosystems. Proven track record in monitoring system health via RMM tools, deploying patch management, and maintaining operational integrity
Experience: 5 - 10 years
Advanced data architecture management, formatting, and data cleansing using Excel to maintain absolute database integrity. Expert in managing complex technical bulk imports and optimizing messy data pipelines.
Experience: 2 - 5 years
Experienced in full-cycle WordPress website management, custom landing page creation, UI/UX mobile responsiveness optimization, and integration of advanced conditional logic forms (Gravity Forms) for secure lead capture and automated workflows
Experience: 5 - 10 years
Skilled in diagnosing and resolving Tier 1-2 remote connectivity, DNS configurations, VPN setups, and network access issues to ensure continuous uptime and secure connections for remote teams.
Experience: 5 - 10 years
Troubleshoot Outlook issues, licenses, email backups and others
Experience: 2 - 5 years
Experienced in bridging the gap between distinct platforms by configuring API-driven data synchronization, streamlining multi-tool integrations, and automating cross-platform workflows to enhance business efficiency
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