Virtual Assistant | Customer Service Representative
Experience: 1 - 2 years
Customer having problem using online order app, I help customer fixing technical issues by walking them thru like how to set up /retrieve account, checking billing or payment method issue, checking why cannot order or place order, how to link their account to paramount access.
Experience: 1 - 2 years
I’ve developed a very strong foundation in handling high-volume customer queries, managing escalations, and navigating complex e-commerce logistics like billing, shipping, and returns. Walmart has strict performance metrics, so I am highly disciplined when it comes to maintaining excellent QA scores and average handling times.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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