Administrative Assistant|Customer Support|Virtual Assistant

Provided excellent customer service by assisting customers, addressing inquiries and concerns, processing transactions, and ensuring a positive customer experience in fast-paced hospitality and retail environments.

Used Google Docs, Sheets, Drive, and Gmail for collaboration, document creation, and file management.

Organized inboxes, responded to emails professionally, and maintained clear communication.

Familiar with administrative support, email management, data entry, and productivity tools. Eager to apply these skills in a virtual assistant role.

Managed multiple responsibilities efficiently while meeting deadlines in both academic and work settings.

Used Trello to organize tasks, monitor progress, and manage projects efficiently.

Used Notion to organize notes, manage tasks, and maintain project information.