Jheann

Customer Service, Data Entry

With Timeproof

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Overview

Looking for part-time work (6 hours/day)

at $6.62/hour ($960.00/month)

Associates degree

Last Active

July 2nd, 2026 (15 days ago)

Member Since

July 1st, 2026

Profile Description

Customer Service Professional with over four years of experience in the BPO industry, specializing in customer support, issue resolution, and delivering exceptional customer experiences. Skilled in handling inbound and outbound communications through phone, email, and chat while maintaining high customer satisfaction and meeting performance metrics. Experienced in resolving customer inquiries, managing accounts, processing requests, and documenting interactions accurately in CRM systems.
Additionally, experienced in freelance data entry, with strong attention to detail in data management, data verification, record maintenance, and spreadsheet management using Microsoft Excel and Google Sheets. Proficient in Microsoft Office, Google Workspace, and various CRM platforms. Recognized for strong communication, problem-solving, time management, adaptability, and the ability to work independently or collaboratively in fast-paced environments while ensuring accuracy, efficiency, and confidentiality.

Top Skills

Office and Administration » Email Handling

Experience: 2 - 5 years

Responding to customer and internal emails professionally. Drafting clear, accurate, and courteous email responses. Managing high volumes of email correspondence. Prioritizing urgent emails and meeting response-time targets. Following up on unresolved inquiries. Maintaining accurate records of email interactions. Using email etiquette and professional communication.