Guest Services Supervisor

Overview

Looking for full-time work (8 hours/day)

at $11.56/hour ($2,240.00/month)

Bachelors degree

Last Active

July 11th, 2026 (12 days ago)

Member Since

July 1st, 2026

Profile Description

I am currently Supervising and supporting guest services staff, including scheduling, training, and performance monitoring. Ensuring guests receive friendly, professional, and efficient service.

Handling guest inquiries, complaints, and special requests, resolving issues promptly and effectively.

Monitoring front desk or guest service operations to maintain smooth daily workflows.

Assisting with check-in, check-out, reservations, or other service processes when needed.

Maintaining service standards and ensuring compliance with company policies and procedures.

Coordinating with other departments (such as housekeeping, maintenance, security, or food and beverage) to meet guest needs.

Preparing reports, tracking guest feedback, and identifying opportunities to improve service quality.

Managing VIP guests and ensuring special accommodations are delivered as requested.

Promoting a positive team environment by coaching, motivating, and recognizing staff.


Key Skills:

Excellent customer service and communication

Leadership and team management

Problem-solving and conflict resolution

Time management and multitasking

Attention to detail

Computer proficiency (e.g., reservation or property management systems)

Ability to remain calm under pressure