Experienced Healthcare CSR and Insurance Benefit Coordinator with expertise in Insurance Eligibility Verification, prior authorization, referrals, claims follow-ups and patient scheduling. Skilled in handling provider and patient coordination.
Experience: 2 - 5 years
Managed inbound and outbound calls efficiently while maintaining quality standards.
Experience: 2 - 5 years
Assisted customers professionally, resolved concerns, and ensured customer satisfaction.
Experience: 2 - 5 years
Communicated clearly with clients through phone, email, and chat.
Experience: 2 - 5 years
Scheduled, confirmed, and rescheduled appointments while maintaining organized records.
Experience: Less than 6 months
Proficient in Word, Excel, Outlook, and PowerPoint.
Experience: 2 - 5 years
Entered and updated customer information accurately in databases and CRM systems.
Experience: 2 - 5 years
Maintained accuracy when documenting customer and patient information.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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